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Help and Contact

Our contact centre is currently open Monday to Friday 9am to 1pm. If you need to speak to us, please call 01342 859536. If you are looking to make a new booking our website provides the most up-to-date pricing and availability across our full range of car parks, hotels, hotel and parking packages and lounges. Simply return to the home page and enter your requirements in the booking form. You can also make bookings using APH vouchers issued for cancelled bookings on this site by logging in to your myAPH account. If you do not have a myAPH account you can register for one. Once you are logged in to your myAPH account, on the left hand side of your dashboard click the ‘Redeem Voucher’ option. If you want to cancel or make a change to an existing booking you can do this by clicking on ‘I need help with an existing booking’ below.

I need help with an existing booking

It's easy to make changes to your booking online. Please use the buttons below to find what you need.

View Booking Amend Booking Cancel Booking


Resend your confirmation                          Check your details                          Change your car                          Amend your account

Lost your booking reference                          Amend your terminal                          Change dates/times


I need help with a new booking


Our contact centre is open Monday to Friday 9am to 1pm, please call 01342 859536 or check out our FAQs for further help.



I need help with my myAPH account

Your myAph account can easily be managed alone. Please click below to:

> Manage Your Communication Preferences

> View Your Previous Bookings

> Update Your Contact Information

>Forget/reset Password


Become an APH Affiliate

Find out how can work with your brand to help build revenues from the fast-growing travel extras sector. From airport parking to hotels and lounges, we’ve products and solutions to help discover new revenues for your brand. See how we can work together here.

Become an APH affiliate

Contact Address


Head Office

Snow Hill, Copthorne, Crawley

West Sussex, RH10 3EQ

Registration number: 1539777